Thank you for shopping at Selection Furniture Online. We are committed to providing you with high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns:
1.1. We accept returns only for items with manufacturing defects. If you receive a product with a manufacturing defect, please contact us within 5 days of receiving the item to initiate the return process.
1.2. To be eligible for a return due to a manufacturing defect, the item must be unused, in the same condition that you received it, and in its original packaging.
1.3. We do not accept returns for items damaged during transportation. Please inspect your order upon delivery and report any transportation damage to the carrier immediately.
1.4. To initiate a return, please contact our customer service team at [contact email or phone number] with your order details and a description of the manufacturing defect.
2. Refunds:
2.1. Once we receive your returned item and verify the manufacturing defect, we will process your refund within 5 business days.
2.2. Refunds will be issued to the original payment method used for the purchase.
3. Contact Us:
3.1. If you have any questions about our Return & Refund Policy, please contact us at [contact email or phone number].
By purchasing from Selection Furniture Online, you acknowledge that you have read, understood, and agreed to our Return & Refund Policy.
Last updated: April 16, 2024